Effective Date: November 1, 2025
At Mindcase, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our Data Analytics Software as a Service (SaaS) platform and related services ("Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you use our Services:
1.1 Personal Information
Contact information (e.g., name, email address, phone number)
User account credentials (e.g., username, password)
Payment information (e.g., credit card details)
1.2. Usage Information
Log data (e.g., IP addresses, browser type, operating system)
Usage metrics (e.g., pages visited, features used, session duration)
Information collected through cookies and similar technologies (see our Cookie Policy)
1.3. Analytical Data
Data generated or uploaded to the platform by users for analysis
Aggregated and anonymized usage data for analytics purposes
How We Use Your Information
We use the information we collect for purposes that include, but are not limited to:
Providing and improving our Services
Personalizing your experience
Communicating with you about our Services, updates, and offers
Processing payments
Analyzing and enhancing the performance and functionality of our platform
Conducting research and generating insights (with data anonymized and aggregated)
Complying with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
With Trusted Service Providers: We may share your data with third-party service providers who assist in delivering our Services (e.g., hosting, payment processing).
Legal Requirements: When required by law or in response to legal processes.
Protection of Rights: To protect the rights, privacy, safety, or property of Mindcase, its users, or the public.
Corporate Transactions: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You can access and update your account information through the platform's settings.
You may opt out of receiving promotional communications from us by following the instructions provided in such communications.
You can manage cookies and similar technologies in accordance with our Cookie Policy.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from your child, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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